Privacy Policy

Privacy Policy for MyEduaccess.in

At MyEduaccess.in, operated by Eduaccess Information Services Private Limited, we are committed to protecting the privacy and security of our users, institutions, educators, administrators, and visitors. This Privacy Policy explains how we collect, use, store, and protect your information when you access our website, platform, and related services.

By using our website and services, you agree to the practices described in this policy.

Quick Summary

  • We collect only the information needed to deliver advisory, audit, and recruitment services — name, contact details, institutional information, and enquiry data you submit to us.
  • We never sell or rent your personal information to third parties.
  • You can request access, correction, or deletion of your data at any time.
  • This policy is framed with reference to India’s Information Technology Act, 2000, the IT (Reasonable Security Practices and Procedures) Rules, 2011, and the Digital Personal Data Protection Act, 2023.

On This Page

1. Information We Collect

We collect information in three broad categories, depending on how you interact with our website and services:

Personal Information

Information you provide directly to us, such as through enquiry forms, consultation requests, or email correspondence:

  • Name
  • Email address
  • Mobile number
  • Institution name
  • Designation
  • City and state
  • Contact details submitted through enquiry forms

Institutional Information

Where you engage us for advisory, audit, or compliance work, we may collect institution-specific information necessary to deliver that service:

  • School or institution details
  • Accreditation and compliance-related documents
  • Workflow and evidence management data
  • Uploaded files and records

Technical Information

Collected automatically when you visit our website:

  • IP address
  • Browser type
  • Device information
  • Pages visited on the website
  • Cookies and usage analytics

2. How We Use Your Information

The information collected may be used for:

  • Providing accreditation and compliance support services
  • Managing user accounts and platform access
  • Responding to enquiries and support requests
  • Improving website functionality and user experience
  • Sending important updates, notifications, and service-related communication
  • Conducting training, onboarding, and support activities
  • Monitoring platform performance and security

We use data only for legitimate business and operational purposes related to our educational consultancy and digital platform services. We do not use your personal information for any purpose incompatible with the purpose for which it was originally collected, without informing you.

We process personal information on the following bases:

  • Consent: where you voluntarily submit information through an enquiry form, contact request, or email.
  • Contractual necessity: where processing is required to deliver an advisory, audit, or recruitment engagement you have signed up for.
  • Legitimate interest: for website analytics, security monitoring, and improving our services.
  • Legal obligation: where disclosure or retention is required under applicable Indian law.

This policy is framed with reference to the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023, as applicable to businesses operating in India.

4. Data Security

Eduaccess Information Services Private Limited takes reasonable administrative, technical, and security measures to protect user data from unauthorized access, misuse, disclosure, or alteration. These measures include:

  • Restricting access to personal and institutional data to authorized team members on a need-to-know basis
  • Secure storage of uploaded documents and compliance records
  • Use of HTTPS encryption for data transmitted through this website
  • Periodic review of access controls for institutional records and evidence management data

However, while we strive to protect your information, no digital platform or internet transmission can be guaranteed to be completely secure, and we cannot warrant absolute security of data transmitted to us.

5. Sharing of Information

We do not sell, rent, or trade personal information to third parties. Information may only be shared:

  • With authorized team members and implementation partners involved in service delivery
  • When required by law, court order, or regulatory authorities
  • To protect the rights, safety, and operations of Eduaccess and its users

All third-party service providers associated with our operations are expected to maintain confidentiality and data protection standards consistent with this policy.

6. Cookies and Tracking Technologies

Our website may use cookies and analytics tools to:

  • Improve website performance
  • Understand visitor behaviour
  • Enhance user experience
  • Measure website traffic and engagement

Users may choose to disable cookies through their browser settings; doing so may affect the functionality of certain features on this website.

Our website may contain links to external websites or platforms, including board portals such as CBSE’s SARAS system. Eduaccess Information Services Private Limited is not responsible for the privacy practices, security, or content of third-party websites.

Users are encouraged to review the privacy policies of external websites before sharing any personal information on them.

8. Data Retention

We retain information only for as long as necessary to:

  • Provide the services you have engaged us for
  • Meet operational and legal obligations
  • Maintain institutional records and compliance documentation that may be required for future reference, renewal, or audit purposes

Data may be securely deleted or archived once it is no longer required for these purposes, unless a longer retention period is mandated by law.

9. Your Rights as a Data Principal

You may request to:

  • Access the personal information we hold about you
  • Correct inaccurate or outdated information
  • Update your contact details
  • Request deletion of your data, subject to legal and operational requirements (for example, where we are required to retain compliance records)
  • Withdraw consent for processing that is based on consent, without affecting the lawfulness of processing carried out before withdrawal

Requests may be submitted through the contact details provided below, and we will respond within a reasonable time.

10. Children’s Privacy

Our services are intended for educational institutions, school promoters, and authorized representatives — not for direct use by children. We do not knowingly collect personal information directly from children without proper authorization from institutions or guardians where applicable.

11. Grievance Redressal

If you have a concern, complaint, or grievance regarding how your personal information has been handled, you may write to us using the contact details provided in Section 14 of this policy. We will acknowledge and address grievances within a reasonable timeframe in accordance with applicable Indian law.

12. Changes to This Privacy Policy

Eduaccess Information Services Private Limited reserves the right to update or modify this Privacy Policy at any time. Material changes will be reflected by updating the effective date below. We encourage you to review this page periodically to stay informed of how we protect your information.

13. Governing Law and Jurisdiction

This Privacy Policy is governed by the laws of India. Any disputes arising out of or in connection with this policy shall be subject to the exclusive jurisdiction of the courts located in Nagpur, Maharashtra.

14. Contact Information

For any questions regarding this Privacy Policy, or to exercise any of the rights described above, please contact:

Eduaccess Information Services Private Limited

Address: 2nd Floor, RK Business Centre, Dharampeth Extension, Shivaji Nagar, Dharampeth, Nagpur – 440010, Maharashtra, India
Website: https://myeduaccess.in/
Email: info@myeduaccess.in
Phone: +91 8459729939 / +91 9175267699

15. Disclaimer

The following disclaimer applies to all content, advisory services, and communications provided by Eduaccess Information Services Private Limited through this website and in the course of client engagements.

No Guarantee of Regulatory Outcomes

Eduaccess provides advisory and consultancy services related to CBSE/ICSE affiliation, school establishment, institutional audit, and recruitment. Final decisions on affiliation, recognition, licensing, or approval rest solely with the relevant board, government department, or regulatory authority. We do not guarantee approval, affiliation, or any specific regulatory outcome, and no statement on this website should be interpreted as such a guarantee.

Informational Content Only

The content published on this website — including guides, FAQs, and knowledge base articles — is provided for general informational purposes only and reflects our understanding of applicable rules, norms, and procedures at the time of publication. Regulatory requirements issued by CBSE, state education departments, and other authorities are subject to change, and we do not guarantee that all content remains current at the time you access it. This content does not constitute legal, financial, or professional advice, and should not be relied upon as a substitute for a direct, paid advisory engagement or for consultation with a qualified professional.

Limitation of Liability

To the maximum extent permitted by law, Eduaccess Information Services Private Limited, its founders, employees, and representatives shall not be liable for any direct, indirect, incidental, or consequential loss or damage arising from the use of this website, reliance on its content, or any decision made on the basis of information published here. Specific advisory commitments, scope of work, and liability terms applicable to a paid engagement are governed exclusively by the signed agreement between Eduaccess and the client, not by this website.

Accuracy of Third-Party and Regulatory Information

References to CBSE, ICSE, IGCSE, IB, Cambridge, or any other board, government body, or regulatory authority are made for descriptive and informational purposes only. Eduaccess Information Services Private Limited is an independent advisory practice and is not affiliated with, endorsed by, or acting on behalf of any of these boards or authorities unless explicitly stated in a specific engagement.

This disclaimer is provided as general information and is not a substitute for formal legal advice. If you require a disclaimer or terms tailored to a specific legal or regulatory requirement, we recommend consulting a qualified legal professional.

Effective Date

This Privacy Policy was last updated and is effective as of June 2026.